Podcast

Join us as we interview Frank Eliason, Digital Care Manager at Comcast on how he started something of a phenomenon using Twitter to help people with their Comcast challenges, under the name @comcastcares.

When discussing his experience with social networks, Frank notes that Twittering about people’s fragged modems at work wasn’t the first exposure he’d had with Internet community-building:

My first experience in social media was not listening to Customers, but rather communicating about the health of our daughter Gianna, who was born premature. Years later when she was diagnosed with cancer, we again communicated through our website.

She passed away in 2004, shortly before her 4th birthday. What is interesting is how her website put us in touch with so many great people from around the world. Some of the closest friends I will ever have. In Gia’s memory when possible we work to support many of the charitable organizations that were there for us.

Visit CouchCast.org for all of our shows. Come and be part of this sometimes wacky, sometimes funny, and sometimes techie podcast. Hosted by Robert Merrill, Matthew Reinbold and Thom Allen.

Join us as we talk with Ted Haeger (Director, Developer Programs) from Bungee Labs.

From their website:

Platform-as-a-Service is a single environment encompassing the entire web application lifecycle from development through delivery.

Visit CouchCast.org for all of our shows. Come and be part of this sometimes wacky, sometimes funny, and sometimes techie podcast. Hosted by Robert Merrill, Matthew Reinbold and Thom Allen.

Integratechs: Best Practices in IT Outsourcing. Eric Hansen and Terrance Crowe from Integratechs will join us to discuss current and future trends in IT Outsourcing. http://www.integratechs.com

Visit CouchCast.org for all of our shows. Come and be part of this sometimes wacky, sometimes funny, and sometimes techie podcast. Hosted by Robert Merrill, Matthew Reinbold and Thom Allen.

Jayce Hall comes on the show to tell us about the Second Annual Utah Open Source Conference happening in August this year.

The Utah Open Source Conference 2008 will be held at the Salt Lake Community College, Redwood Road campus from August 28 - 30, 2008.

Visit CouchCast.org for all of our shows. Come and be part of this sometimes wacky, sometimes funny, and sometimes techie podcast. Hosted by Robert Merrill, Matthew Reinbold and Thom Allen.

The Internet is about getting things done easier, better, faster, cheaper. Sterling Okura of BizLift.com will walk us through how any small business can capitalize on internet tools to do more business on less budget.

On the show, we talked about Sterling’s Mixed Martial Arts experience, his blog post 5 Cage-Fighting Tips for Self-Employed, some of his tips and hints for putting together a good online business, how his business (Bizlift) is setup, his appreciation for Open Source tools and technologies, and more.

Visit CouchCast.org for all of our shows. Come and be part of this sometimes wacky, sometimes funny, and sometimes techie podcast. Hosted by Robert Merrill, Matthew Reinbold and Thom Allen.